Shipping Terms / FAQ
We have a 9.90 us$ shipping flatrate. No matter what you buy, no matter how much you buy and no matter where in the United States it is being shipped. You will pay just one low price 9.90 us$. All shipments are insured and have a tracking number. Out logistic partners are USPS, UPS, Fedex Smartpost and amazon logistics.
All items are located in the United States and will be fulfilled by amazon®
At present International Orders are processed either by DHL or FEDEX
est. shipping time
|USA||amazon logistics, USPS, UPS, Fedex Smartpost||3 - 7 days|
|Australia||Fedex or DHL||7 - 12 days|
|United Kingdom||Fedex or DHL||7 - 12 days|
|EU||Fedex or DHL||7 - 12 days|
|non EU||Fedex or DHL||7 - 14 days|
|Brazil||Fedex or DHL||10 - 20 days|
|all other countries||Fedex or DHL||7 - 20 days|
Every item will be packed carefully, upon arrival of your parcel a signature for delivery confirmation is needed.
For orders shipped by a express courier service such as DHL or FEDEX a mobile/phone number is mandatory !
Notice: During peak times, Christmas, public holidays, natural disasters, snow storms, floods, typhoons, public unrest etc. delivery times may be delayed.Track your order:
Additional information for
Customers from BRAZIL: Customs clearance events may lead to delay on delivery. You need to check your tracking number and be able to contact your nearest post office to claim your package !
Orders over 100 USD need to provide receivers tax ID.
Costumers from GERMANY: Even though we include invoice and CN22 customs declarations forms, Customs clearance events may lead to delay on delivery. You need to check your tracking number and be able to contact your district customs office to claim your package !
Customers from ITALY: Customs clearance events may lead to delay on delivery. You need to check your tracking number and be able to contact your nearest post office to claim your package !
Customers from RUSSIA: You need to provide your address additional in Cyrillic letters, otherwise it may lead to delays or non-delivery.
We prefer PAYPAL. Please use the checkout and pay with PAYPAL. There is no PAYPAL fee to pay. Buyers from EU countries can pay with IBAN and BIC by bank wire transfer to our EU bank account. For orders over 500 us$ if possible please use bank wire transfer. Buyers from outside EU countries, USA, Australia can pay by wire transfer to our HSBC Hong Kong bank account. IBAN, BIC/SWIFT code will be provided.
All our parcels are insured. In case a parcel is lost we have to fill a formal investigation with the shipping company, it takes 7 days untill the insurance pays the money. Please check your packages before you sign for it.
We speak fluent english, do not hesitate to contact us. Contact us through the Contact Form at the top of the site.
Lu Ping (HK) Ltd.
HuaMeiJu Trade Center
Xin Hu Road
Bao An District
518103 China P.R.