3pdt

USA:

We have a 9.90 us$ shipping flatrate. No matter what you buy, no matter how much you buy and no matter where in the United States it is being shipped. You will pay just one low price 9.90 us$. All shipments are insured and have a tracking number. Out logistic partners are USPS, UPS, Fedex Smartpost and amazon logistics.

All items are located in the United States and will be fulfilled by amazon®

USA shipping
 

International Shipping:

At present International Orders are processed either by DHL or FEDEX

Rest of the World shipping

Shipping Time

country

 shipping method

est. shipping time

USA amazon logistics, USPS, UPS, Fedex Smartpost 3 - 7 days
Australia Fedex or DHL 7 - 12 days
United Kingdom Fedex or DHL 7 - 12 days
EU Fedex or DHL 7 - 12 days
non EU Fedex or DHL 7 - 14 days
Brazil Fedex or DHL 10 - 20 days
all other countries Fedex or DHL 7 - 20 days

Every item will be packed carefully, upon arrival of your parcel a signature for delivery confirmation is needed.
For orders shipped by a express courier service such as DHL or FEDEX a mobile/phone number is mandatory ! 

Notice: During peak times, Christmas, public holidays, natural disasters, snow storms, floods, typhoons, public unrest etc. delivery times may be delayed. 

Track your order:



Additional information for

Customers from BRAZIL:  Customs clearance events may lead to delay on delivery. You need to check your tracking number and be able to contact your nearest post office to claim your package ! 
Orders over 100 USD need to provide receivers tax ID.

Costumers from GERMANY: Even though we include invoice and CN22 customs declarations forms, Customs clearance events may lead to delay on delivery. You need to check your tracking number and be able to contact your district customs office to claim your package !

Customers from ITALY Customs clearance events may lead to delay on delivery. You need to check your tracking number and be able to contact your nearest post office to claim your package !

Customers from RUSSIA: You need to provide your address additional in Cyrillic letters, otherwise it may lead to delays or non-delivery.

We prefer PAYPAL. Please use the checkout and pay with PAYPAL. There is no PAYPAL fee to pay. Buyers from EU countries can pay with IBAN and BIC by bank wire transfer to our EU bank account. For orders over 500 us$ if possible please use bank wire transfer. Buyers from outside EU countries, USA, Australia can pay by wire transfer to our HSBC Hong Kong bank account. IBAN, BIC/SWIFT code will be provided.

  

Insurance

 

All our parcels are insured. In case a parcel is lost we have to fill a formal investigation with the shipping company, it takes 7 days untill the insurance pays the money. Please check your packages before you sign for it.

 

Contact

 

We speak fluent english, do not hesitate to contact us. Contact us through the Contact Form at the top of the site. 

Lu Ping (HK) Ltd.
HuaMeiJu Trade Center
Xin Hu Road
Bao An District
Shenzhen, Guandong
518103 China P.R.    

FAQ

Do you ship to my country?
  Yes, we ship worldwide.
What are my payment choices?
  PAYPAL, credit cards through PAYPAL or bank wire transfer. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  9.90 us$ flat fee
What is the return policy?
  30 days cash back or exchange

 

Has my order shipped?
  We will send you an email confirmation and the tracking number after we shipped your item(s)
How do I change quantities or cancel an item in my order?
  Click the shopping cart icon at the top right hand side to view your cart. Then change the quantity and click "change quantity". Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  After your order is shipped we will send you the tracking number and the tracking links.
My order never arrived.
  If your package doesn't show up  within 20 days, please contact customer support for assistance.
An item is missing from my shipment.
  Be sure that all the items in your order have shipped already. In doubt please contact customer support for assistance.
My product is missing parts.
   please contact customer support for assistance.

 

How do I create an account?
  You dont need to create an account with us.
Your information is never sold to any other company and is kept completely private. Please view our privacy for more information.
How do I return my product?
  Please contact customer support.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer support as soon as possible.
When will my order ship?
  You will receive a shipment confirmation when your order has shipped and tracking information within 48 hours of shipment.

 

〜* Welcome *〜

Welcome to 3pdt.com,
website updated 19.05.2016

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